Job Title: ApplicationTrainee-Support (Fresher)
Location:
Experience: Freshers Only (Only Male candidates)
Shift: Rotational Shift
Job Description
We are looking for enthusiastic and motivated fresh graduates to join our Application Support team. This is an excellent opportunity to start a career in production support and application support while working on enterprise applications and databases.
Important: This role requires working in rotational shifts to support a 24x7 business environment. Candidates who are comfortable with rotational shifts should only apply.
Key Responsibilities
- Monitor and support business applications.
- Identify, troubleshoot, and resolve application-related issues.
- Work on SQL queries for data validation and issue analysis.
- Coordinate with internal teams for issue resolution.
- Follow support processes, incident management, and service level agreements (SLAs).
- Maintain documentation and knowledge base articles.
- Provide timely updates to stakeholders and users.
Eligibility Criteria
- Freshers only (2025/2026 BE, BTech graduates).
- BE, BTech
- Basic knowledge of MS SQL Server and SQL queries.
- Understanding of application support or production support concepts.
- Good verbal and written communication skills.
- Willingness to work in rotational shifts, including night shifts.
Preferred Skills
- Knowledge of SQL databases.
- Understanding of Incident Management, SLA, Priority, and Criticality concepts.
- Basic exposure to application maintenance, production support, or DevOps concepts.
- Strong analytical and problem-solving skills.
- Good customer service orientation.
Note
This is a Fresher Hiring Requirement. Candidates must be comfortable working in rotational shifts. Applications from candidates who are not willing to work in rotational shifts will not be considered.
